The reason medical workstations stay unlocked is not negligence. It is arithmetic. A nurse hits a workstation thirty to forty times in a twelve-hour shift. If each login costs at least thirty seconds (at best!), that is fifteen to thirty minutes of unproductive standing per shift, per nurse, per workstation. Multiplied across a ward, that is hours. Multiplied across a hospital, it is full-time equivalents. Nobody can defend that math at a budget meeting, so the practical compromise has always been the same: log in once at the start of the shift, leave the workstation open, hope for the best.
Every authentication option offered to healthcare has crashed against this constraint:
- Passwords: too slow to type, too many to remember, shared on sticky notes within the first week.
- Smart cards: better, but require inserting, removing, and carrying a card that is easily lost or forgotten in a reader. PIN entry adds seconds to every login.
- Windows Hello for Business: designed for personal devices. The PIN and biometric are bound to a specific user on a specific machine. Shared workstations are not its problem to solve.
- Existing "tap-and-go" overlays: most replay a stored password under the hood. Audit logs see one user. Real authentication did not happen. Security theatre that auditors are increasingly unwilling to accept.
What healthcare needed was a credential that the user already carries, that produces an AD logon in under two seconds, and that does not collapse into a shared password somewhere in the chain. For a long time, that combination did not exist.